Care Staff – Resident Services

Applications are invited for the above full-time permanent positions.

The Organisation:

Stewarts Care is a long-established voluntary organisation providing comprehensive community-based services to people with intellectual disabilities in West Dublin, North Kildare and Meath. These positions are based in West Dublin and North Kildare.

We support people with a wide range of support needs across residential settings, day services, supported independent living, job advocacy and vocational training.

Purpose of the Post:

As a member of the Resident Services Team, Care Staff work to enhance the lives of Residents.  They must work effectively with all staff directly involved with the residents of Stewarts Care.

These roles require flexibility to workdays, evenings, waking nights, sleepovers and weekends.

Candidates must meet the following criteria relevant to the role:

  • Minimum QQI Level 5 (Healthcare Support) or SKILL-VEC Level 5 (or working towards).

  • A strong desire to work with persons with an intellectual disability.

  • The aptitude to provide a person-centred approach to service user programmes.

  • Excellent communication skills both verbal and non-verbal.

  • Be Flexible to meet the needs of the organisation.

  • One years’ experience working in the area of disability is preferable.

  • Driver’s licence is desirable.

Salary and qualifications are in accordance with Department of Health consolidated pay scales. Salary Scale is Care Assistant €30,755-€43,909 per annum.

Campaign Ref: SC047

All queries in relation to this post should be emailed to

Please include a CV and cover letter demonstrating how you meet the essential criteria.

Applications will be short-listed based on the information supplied.

A panel may be formed, from which future permanent and temporary positions may be filled.

Stewarts Care is an Equal Opportunities Employer

Job Description Care Staff Residents Services


Care Staff Residents Services

Duration of Post

Permanent Full Time (39 hours per week)


West Dublin/North Kildare

Reporting Relationship

Director of Care, Residents Services

Job Purpose

The overall role and responsibility of Care Staff is to enhance the lives of the Residents.  To this aim Care Staff must work effectively with all staff directly involved with the residents of Stewarts Care.

Scope of the Role

Care Staff are a member of the Resident Services team and deliver support in conjunction with the wider multidisciplinary team and other relevant stakeholders.

Key Duties and Responsibilities

General Duties

  • To Supervise the residents in all aspects of daily life, have due regard for their safety and the safety of others, both on and off sections including outdoor activities in accordance with Stewarts Care Policy.

  • To ensure that all efforts are made to cater for the physical and emotional needs of the residents to ensure the highest quality of care.

  • To assist in the day to day running of sections so that each area is run in a manner that is in keeping with the highest professional standards and care.

  • To assist in the training of residents and to observe and report on residents to nursing staff and other personnel directly involved with residents when requested. To assist in client assessment and programme implementation.

  • To accompany residents to outside clinics, hospitals or other centres where they have been transferred for specialised treatment or care and to give a preliminary verbal report on returning to residence.

  • To assist in the implementation of nursing treatment as directed.

  • To assist in the induction of new Care Staff to the Residents and general routine.

  • To accept delegated responsibility for residents when requested as directed by the Manager/Social Care Worker or Nurse in Charge.

  • To attend In-service Training Programme and lectures educating on the development of service users.

  • Attend Fire Prevention and Emergency Training Sessions and become conversant with them and to implement fire orders as per letter of appointment.

  • Observe strictly the Code of Confidentiality.

  • Maintain Hygiene and tidiness in area assigned to.

  • Undertake training for the safe administration of medication.

  • Administer medication in line with organisational policy.

  • In the course of employment all employees may be required to support residents or day attenders in leisure activities including participating in activities in the swimming pool, cooking, cleaning and driving.

Education & Training

  • Partake in career and personal development planning.

  • Maintain own professional development and competence. 

  • Actively participate in induction, supervision, mentoring, appraisal, reflection and be open to reflective practice.

  • Attend mandatory training programmes as directed by Stewarts Care.

Quality and Risk, Health and Safety Management

  • Participate in any quality improvement projects and change initiatives which may be introduced.

  • Follow and adhere to all risk related guidelines as stipulated by Risk Management.

  • Ensure the highest level of confidentiality pertaining to all organisational stakeholders.

  • Maintain appropriate service user record details and statistics in accordance with organisational and departmental guidelines, along with GDPR and the Freedom of Information Act.

  • Comply with and contribute to the development of relevant organisational policies, legislation and professional policies, guidelines and requirements to ensure safe practice and high standards of service delivery.

  • Work in a safe manner with due care and attention to the safety of self and others.

  • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role.

  • Follow and adhere to the Safeguarding Vulnerable Persons at Risk of Abuse National Policy and the Organisations Safeguarding procedures.


  • Responsibility for daily administration duties.

  • Positive representation of Residents Services through effective communication and engagement with other disciplines.

  • Compliance with Stewarts Care HR policies with respect to all types of leave, to ensure the Residents needs are met.

  • Compliance with Health and Safety regulations within the workplace at all times.

  • Compliance with all relevant statutory local and organisational regulations and policies at all times.

  • Maintain appropriate service user records and comply with department policies regarding clinical documentation practices.

  • Contribute to implementing and achieving KPIs as agreed by the Line Manager.

Competencies, Skills and Knowledge

Candidates must demonstrate sufficient competency and professional knowledge to carry out the duties and responsibilities of the role.

Education and Skills

  • QQI Level 5 (Healthcare Support) or SKILL-VEC Level 5 or equivalent is desirable.

  • One years’ experience working in the area of disability is preferable.

  • Excellent Communication Skills.

  • Knowledge of HIQA, the Health Act 2007- 2013, Progressing Disability Services for children and young people, New Directions & Mental Health in Intellectual disability.

  • Flexibility to work in all areas of Resident Services.

  • Creativity (e.g., in using community resources, problem solving, supporting service user needs).

  • Professional, accountable, good planning and time management skills.

Organisational & Role Specific Knowledge

  • Demonstrates knowledge of the services provided by the organisation.

  • Demonstrates a strong understanding of the importance of inclusion and ways to ensure meaningful activities are incorporated into a Service Users daily life.

  • Knowledge of Stewarts Care organisational structure and functions.

  • Awareness of Stewarts Care Strategy 2022-2026 ‘Our Shared Ambition’.

  • Knowledge of HIQA, the Health Act 2007- 2013.


  • Effective communication skills verbal, non-verbal and written both within the team and with Service Users.

  • Proficient in Microsoft suite and strong ICT skills relevant to the role.

  • Displays high personal standards, gives and receives feedback.


  • Resilience, positive attitude and openness to change.

  • Supportive towards other team members and uses initiative to ensure the goals of the team are met.

  • Ability to engage and negotiate with relevant stakeholders in the best interests of service users.

  • Understanding the importance of the Multi- Disciplinary Team (MDT) in the provision of care and the ability to develop and maintain relationships with all stakeholders.

Planning and Organising

  • Effectively deal with a wide range of information sources, investigating all relevant issues.

  • Ability to prioritise and organise tasks within a dynamic and changing environment.

  • Draws accurate conclusions and makes balanced and fair recommendations backed up with evidence.

The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Terms and Conditions of Employment

Care Staff, Resident Services - Stewarts


  • Current Salary Scale: €30,755-€43,909 LSI (Care Assistant Intellectual Disability Salary Scale). 

  • Salaries and increments are paid in accordance with DOH salary scales.

Annual leave

  • 33 Calendar Days and 5 Single days when working 7 days in a 14 day shift pattern.

  • 23 days when working a 5 in 7 days shift pattern (Monday to Friday).

Working week

  • The hours allocated to this post are 39 hours exclusive of lunch breaks.

  • The allocation of these hours will be at the discretion of the Director of Care and in accordance with the needs of the service to include evenings, weekends and sleepovers.


  • All employees will be subject to a probationary period of 6 months, with an extension if required to 9 months. This probationary period applies to all employees irrespective of their role or type of role.

Garda Vetting

  • Stewarts will carry out Garda vetting on all new employees. An employee will not take up employment with the organisation until the Garda Vetting process has been completed and the organisation is satisfied that such an appointment does not pose a risk to the service users and employees.


  • Stewarts will seek up to two written references from current and previous employers, educational institutions or any other organisation with which the candidate has been associated. Stewarts reserves the right to determine the merit, appropriateness and relevance of such references and referees.