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Applications are invited for the above Full Time Fixed Term Position.
The Organisation:
Stewarts Care is a long-established voluntary organisation providing comprehensive community-based services to people with intellectual disabilities.
We support people across a wide range of services within residential settings, day services, supported independent living, job advocacy and vocational training.
Purpose of the Post:
The Quality Officer supports Stewarts Care by ensuring that quality services are being provided to all individuals throughout all the services within the organisation. This role will be based out of Stewarts Care main office, with mobility to visit any Stewarts Care site across residents’ services and day services.
The successful candidate will demonstrate in-depth knowledge of the regulations and policies that shape quality and person-centred services at Stewarts Care. They will be able to demonstrate drive and passion for continuous improvement and will be able to show where they have influenced and implemented positive change in their career to date.
Candidates must meet the following criteria relevant to the role:
Able to demonstrate an in-depth knowledge of the HIQA Standards & Health Act 2007-2013 regulations and New Directions.
Bachelor’s Degree in social care/nursing or relevant qualification at degree level or equivalent.
Proven audit, Quality and Improvement systems experience required.
Have at least 6 years’ experience of working with people with intellectual disabilities and community partners.
Proven excellent interpersonal and professional communication skills.
Advanced report writing skills are essential, including experience in producing professional written reports for review by senior management and/or external third parties.
Excellent organisation and administration skills, with the ability to work on own initiative, prioritising work to meet strict deadlines.
Full Driving License and access to a car.
Salary and qualifications are in accordance with Department of Health consolidated pay scales: Current Salary Scale: Grade VI Scale, €52,559 – €64,212.
Campaign Ref: SC112
All queries in relation to this post should be emailed to recruitment@stewartscare.ie
Please include a CV and cover letter demonstrating how you meet the essential criteria.
Closing date: 03rd October 2023
Applications will be short-listed based on the information supplied.
A panel may be formed, from which future permanent and temporary positions may be filled.
Stewarts Care is an Equal Opportunities Employer
Job Description - Quality Officer Grade VI - SC112
Role
Quality Officer Grade VI
Duration of Post
Temporary Contract - 2 year fixed term
Closing Date
03rd October 2023
Location
Palmerstown, Dublin 20
Reporting Relationship
Head of Quality & Compliance
Job Purpose
The Quality Officer supports Stewarts Care by ensuring that quality services are being provided to all individuals throughout all the services within the organisation. This role will be based out of Stewarts Care main office, with mobility to visit any Stewarts Care site across residents’ services and day services.
The successful candidate will demonstrate in-depth knowledge of the regulations and policies that shape quality and person-centred services at Stewarts Care. They will be able to demonstrate drive and passion for continuous improvement and will be able to show where they have influenced and implemented positive change in their career to date.
Key Duties and Responsibilities
The primary function of this role is to lead and participate in quality compliance and quality improvement efforts.
Assure compliance with regulatory and practice standards including Department of Health, Health Service Executive, HIQA and other requirements as appropriate.
Work cooperatively with functional managers to correct any issues of non-compliance with policy and procedure or practice within their area and ensure evidence-based records are maintained.
Participate in organisational committees as requested by the Line Manager, e.g QSRP and Complaints.
Work with programs and service departments as a resource / advisor to develop standardised methods to evaluate, measure and monitor performance and to support improvement efforts.
Educate employees, service users and other interested stakeholders regarding quality compliance, quality improvement and reporting systems, including developing and delivery of training as needs identified in conjunction with L&D.
Participate in strategic planning, new program development, special projects and other initiatives when needed and as assigned.
Conduct financial audits across all Stewarts Care residences (campus and community homes).
Lead and co-ordinate easy read/ accessible documents in Stewarts Care.
Actively support CARF accreditation.
Assist in drawing up of compliance and action plans in response to HIQA notifications.
Maintain quality metrics on the Quality function and report on a monthly basis.
Develop key relationships with both internal and external stakeholders.
The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Qualifications & Experience
Education and Skills
Able to demonstrate an in-depth knowledge of the HIQA Standards & Health Act 2007-2013 regulations and New Directions.
Bachelor’s Degree in social care/nursing or relevant qualification at degree level or equivalent.
Proven audit, Quality and Improvement systems experience required.
Have at least 6 years’ experience of working with people with intellectual disabilities and community partners.
Proven excellent interpersonal and professional communication skills.
Advanced report writing skills are essential, including experience in producing professional written reports for review by senior management and/or external third parties.
Excellent organisation and administration skills, with the ability to work on own initiative, prioritising work in order to meet strict deadlines.
Full Driving License and access to a car.
This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned
Terms and Conditions of Employment
Quality Officer Grade VI – Stewarts Care - SC112
Remuneration
Current Salary Scale: €52,559 - €64,212 LSI. Your salary is paid monthly (16th unless when 16th falls on Saturday or Sunday you are paid on the Friday prior to the 16th) by direct credit transfer into any Bank or Building Society of your choice where the paypath system operates.
Annual leave
26 Days per annum
Working week
The hours allocated to this post are 35 hours per week with 5-day standard working week, exclusive of lunch breaks. The allocation of these hours will be at the discretion of the Head of Quality & Compliance and in accordance with the needs of the service
Probation
All employees will be subject to a probationary period of 6 months, with an extension if required of 9 months. This probationary period applies to all employees irrespective of their role or type of role.
Garda Vetting
Stewarts will carry out Garda vetting on all new employees. An employee will not take up employment with the organisation until the Garda Vetting process has been completed and the organisation is satisfied that such an appointment does not pose a risk to the service users and employees.
References
Stewarts will seek up to two written references from current and previous employers, educational institutions or any other organisation with which the candidate has been associated. Stewarts reserves the right to determine the merit, appropriateness and relevance of such references and referees.
This is not an exhaustive list of duties. You may be required to perform any other such duties as may be assigned by your manager or person nominated by them. As the duties and responsibilities of any post in Stewarts are likely to change with on-going needs of services users, staff are expected to have high level of flexibility and a willingness to develop new approaches to their work.